Absolute WORST company if you respect yourself. - Cashier/Barista Philz Coffee Employee Review

1.0
May 21, 2022
Recommend
CEO approval
Business Outlook

Pros

They’re always hiring (but this isn’t necessarily a pro)

Cons

Pay is set to minimum wage with no pay raises/increases. You may actually work 30+ hours weekly but still won’t be eligible for health care. Health care if offered is uncompetitive and overpriced anyway. Older stores have broken, dirty, needs repair equipment and many of it not food grade plastics. Coworkers and team leads gossip about others causing good workers to quit. Opening of new stores when existing stores are understaffed, overworked and not compensated for such issues. A very distinct disconnect between management in and out of stores with all other employees. Refusal to close stores when understaffed or sick unless it benefits management directly. Expectation falls on employees to run the store because managers and head office are unbelievably hands off and rarely help. Yearly engagement surveys are required but no one ever follows up on the concerns or issues listed in them. Staff that calls out every single day and face no verbals, written warnings or termination. Expectation staff not management need to find coverage if understaffed or when sick issues arise. Did I mention the pay for a barista will NEVER increase more than minimum wage no matter how well performing or tenured you may be. This is just to mention SOME of the things this company needs to fix immediately.

Explore other reviews about Philz Coffee

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

the vibes are great, team members are fun

Cons

Socal Stores are way too strict

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good pay - fun co workers - easy to learn

Cons

- disconnect from higher ups down to baristas - can get super busy and understaffed at times

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