Life sucking and management doesn’t care about you - Barista Philz Coffee Employee Review

1.0
Jul 6, 2021
Recommend
CEO approval
Business Outlook

Pros

It is a minimum wage job

Cons

Philz is seen as a happy mom and pop, but in reality philz coffee incorporated is a bunch of head office members who don’t care about baristas. All they care about is statistics and metrics for maximizing coffee efficiency and they refuse to improve the versions of their apps and platforms. App is terrible and makes customers yell at baristas, you aren’t just standing for 5-8 hours, you are RUNNING AROUND and under HIGH STRESS trying to obsess over customers and give them “a great cup of coffee”. NO hazard pay all pandemic, NO raises. Philz in fact opened up new stores in the pandemic rather than give retroactive pay to its current employees. Philz only care about expansion, not it’s workers. You also can’t have a social life or plan to take more than 2 days off unless you plan it 6 weeks ahead…. What type of part time job dictates your life and does not even compensate you well?

Explore other reviews about Philz Coffee

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

the vibes are great, team members are fun

Cons

Socal Stores are way too strict

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good pay - fun co workers - easy to learn

Cons

- disconnect from higher ups down to baristas - can get super busy and understaffed at times

See reviews by: Helpful|Rating|Date|All