Better off working at Starbucks. - Shift Leader Philz Coffee Employee Review

2.0
Jan 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Coworkers and regulars made the day-to-day bearable. Free to express yourself in your dress and relatively laid back atmosphere, usually.

Cons

Upper management clueless about their staff - even the ones who have been there for years through all the changes and have earned Philz the reputation the Jaber family reaps so much profit from today. I'm talking don't even know some of their oldest employee's names. Falling over themselves to expand as quickly as possible while still trying to maintain a small, family-run, San Francisco roots facade. Usually companies that tout the San Francisco mindset treat their employees well and are proud of that fact. Philz is overlooking its most important asset - the people who wake up at 4:30 a.m. to make those amazing cups of coffee all day. Compensation? Benefits? We didn't even get a Christmas party. It's ok for six months until you realize there is no room for growth and not a sliver of recognition for any of your work. You're better off at Starbucks, good coffee or not.

Explore other reviews about Philz Coffee

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

the vibes are great, team members are fun

Cons

Socal Stores are way too strict

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good pay - fun co workers - easy to learn

Cons

- disconnect from higher ups down to baristas - can get super busy and understaffed at times

See reviews by: Helpful|Rating|Date|All