They treat flight attendants like trash - Flight Attendant PSA Airlines Employee Review

1.0
Feb 24, 2018
Recommend
CEO approval
Business Outlook

Pros

AA flight benefits, free standby travel. Literally nothing else is positive about this work environment. Not even 20 words worth.

Cons

Contract is a JOKE 10 hours minimum rest-but 8 if necessary for the op 14 hours max duty-but 15 if necessary for the op 10am short call-but 6am if necessary for the op Off at a certain time-but extended 4 hours if necessary f Scheduled days off-but junior manned if necessary Why the hell do we even have a contract if scheduling just does whatever they want with us anyway? What’s the point of having a schedule when it can change at any time due to “operational needs”. We are paid below minimum wage for our “guarantee”, I qualify for food stamps and I’ve been here nearly a year. NO quality of life. Flight attendants complain about each other of the smallest things. If you forget to consolidate cups or napkins, prepare to be posted about on Facebook with pictures. This place is like high school.

Explore other reviews about PSA Airlines

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program with good instruction.

Cons

The current wait for IOE is a bit long, so I’m hoping chair flying and running through all of the procedures is enough to not end up too rusty.

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PSA Airlines Response
2d
Thank you for your feedback and for being part of the PSA Airlines team. We’re glad to hear you had a positive training experience. We understand the wait for IOE can be challenging and appreciate your patience as you prepare to take the next step. Wishing you continued success in your career with PSA!
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Incredible work-life balance. The team is incredibly collaborative and there to help out. There are plenty of opportunities to take ownership and step in where you would like to make decisions backed by data. Everyone understands life outside of work is real and is not just accommodating to it but encouraging prioritizing that. 2. The autonomy given to employees to do their job as they see fit is incredible. 3. Travel benefits. I went to London last weekend to watch a soccer game for the cost of taxes.

Cons

1. Corporate red tape. For being under the American Airlines umbrella, I would've assumed we would be more established. It feels like a startup in some ways with the red tape and scissors being held by American. This just slows things down. 2. Vacation days lag behind the market. Other companies have 4-5 weeks or unlimited PTO. For a company that runs on business travel and vacations, I would've thought that the emphasis on the need to vacation would be higher as you get 10 days to start + 2 jetaway days (floating holidays) + 4 days of personal time (meant for appts and sick days). 3. Salary expectations not met. However the room for growth within the company counters this.

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PSA Airlines Response
2w
Thank you for your feedback. We’re glad to hear you’re excited about the growth and opportunities at PSA. We recognize the challenges that come with evolving systems and processes, and we’re committed to continuous improvement to better support our team.
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