Good regional airline to gain experience at - Flight Attendant PSA Airlines Employee Review

3.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are the reason to have this job 100%. Getting to wear the uniform is great too.

Cons

It's not all easy days with on time departures. An airline is just naturally a CYA type of mindset. When there are issues, they have to be put on someone and everyone wants to avoid it being put on them. From my personal experience it's hard to get a straight answer from the inflight offices on not just company protocol, but union protocol when it comes to things like medical leave and workers comp. You need to know your contract very well and be able to call the company out if it's not being followed.

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PSA Airlines Response
9y
Thank you for your hard work and dedication. Working the front-line presents some challenges but the safety and reliability of our operation are of the utmost importance to our team, and that principle is ingrained into everything we do. We understand growth and development of our employees is important. We continue to work with our leadership to improve their communication with our flight attendant team.

Explore other reviews about PSA Airlines

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

great crews and experiences with them.

Cons

awful pay, no way to speak directly to management

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PSA Airlines Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your crew and the connections you built during your time at PSA. We also appreciate your candid feedback regarding pay and communication with leadership. We are continually evaluating ways to enhance both our compensation and employee engagement, including creating more opportunities for open dialogue with leadership. We wish you all the best in your future endeavors.
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Incredible work-life balance. The team is incredibly collaborative and there to help out. There are plenty of opportunities to take ownership and step in where you would like to make decisions backed by data. Everyone understands life outside of work is real and is not just accommodating to it but encouraging prioritizing that. 2. The autonomy given to employees to do their job as they see fit is incredible. 3. Travel benefits. I went to London last weekend to watch a soccer game for the cost of taxes.

Cons

1. Corporate red tape. For being under the American Airlines umbrella, I would've assumed we would be more established. It feels like a startup in some ways with the red tape and scissors being held by American. This just slows things down. 2. Vacation days lag behind the market. Other companies have 4-5 weeks or unlimited PTO. For a company that runs on business travel and vacations, I would've thought that the emphasis on the need to vacation would be higher as you get 10 days to start + 2 jetaway days (floating holidays) + 4 days of personal time (meant for appts and sick days). 3. Salary expectations not met. However the room for growth within the company counters this.

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PSA Airlines Response
1mo
Thank you for your feedback. We’re glad to hear you’re excited about the growth and opportunities at PSA. We recognize the challenges that come with evolving systems and processes, and we’re committed to continuous improvement to better support our team.
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