PSA is a great place to work! - Communications Specialist PSA Airlines Employee Review

4.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

PSA has a strong group of people that want to make the company a success and work hard everyday to make it happen. From the time that I interviewed, to the time I accepted the job, I could tell that this company would be a place for me to learn, thrive and grow. The flight benefits are wonderful and so are the health benefits. With growth comes a great opportunity to speak up and share you're thoughts and ideas, and a great place to advance. I am very happy with my decision to join the PSA family and know that I made the right choice in my career. Leadership is very visible and open about their strengths and weaknesses. They are work hard to do what is best for the company and the employees that work here.

Cons

There has been a lot of negativity coming from people who have been here a long time. People expect change to happen over night or to not happen at all and that's just not how it works. A con for me is the negativity that I see from some of the people here that don't believe change can happen and that our growth is a good thing.

Explore other reviews about PSA Airlines

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

great crews and experiences with them.

Cons

awful pay, no way to speak directly to management

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PSA Airlines Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your crew and the connections you built during your time at PSA. We also appreciate your candid feedback regarding pay and communication with leadership. We are continually evaluating ways to enhance both our compensation and employee engagement, including creating more opportunities for open dialogue with leadership. We wish you all the best in your future endeavors.
4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Incredible work-life balance. The team is incredibly collaborative and there to help out. There are plenty of opportunities to take ownership and step in where you would like to make decisions backed by data. Everyone understands life outside of work is real and is not just accommodating to it but encouraging prioritizing that. 2. The autonomy given to employees to do their job as they see fit is incredible. 3. Travel benefits. I went to London last weekend to watch a soccer game for the cost of taxes.

Cons

1. Corporate red tape. For being under the American Airlines umbrella, I would've assumed we would be more established. It feels like a startup in some ways with the red tape and scissors being held by American. This just slows things down. 2. Vacation days lag behind the market. Other companies have 4-5 weeks or unlimited PTO. For a company that runs on business travel and vacations, I would've thought that the emphasis on the need to vacation would be higher as you get 10 days to start + 2 jetaway days (floating holidays) + 4 days of personal time (meant for appts and sick days). 3. Salary expectations not met. However the room for growth within the company counters this.

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PSA Airlines Response
1mo
Thank you for your feedback. We’re glad to hear you’re excited about the growth and opportunities at PSA. We recognize the challenges that come with evolving systems and processes, and we’re committed to continuous improvement to better support our team.
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