Miserable working life! - Call Centre MSC Cruises Employee Review

1.0
Sep 7, 2019
Recommend
CEO approval
Business Outlook

Pros

MSC building and Stockley Park, pleasant surroundings

Cons

There is a culture of bullying, Management aways asking staff if they are unhappy, but if they dare say yes or criticise the regime, they are dismissed or hounded out of their job! They will let you stay if you play games in the morning, say nothing and just do as they want, without questioning. There is a lack of support, except if you are a favourite. The practise of exclusion and discrimination is commonplace here, and all of our lovely and best staff have left.

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5.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Knowledge Cultural exchange Trips Dollar payments

Cons

Full time job Tiredness Long hours on duty Food sometimes bad

3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkes and a good brand to work for

Cons

The pay is unstable and high pressure work. Still feels like a startup.

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