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      MSC Cruises

      Engaged Employer

      MSC Cruises reviews

      Msc cruises call center - Customer Service Representative MSC Cruises Employee Review

      2.0
      Mar 17, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Night shift, USA hours. Pays more than most call center jobs. Ok benefits.

      Cons

      Typical call center culture. Petty management styles. Working all holidays Sa and USA. Weekend work occasionally

      Explore other reviews about MSC Cruises

      5.0
      May 19, 2025
      Poolboy
      Recommend
      CEO approval
      Business Outlook

      Pros

      Knowledge Cultural exchange Trips Dollar payments

      Cons

      Full time job Tiredness Long hours on duty Food sometimes bad

      3.0
      Apr 22, 2026
      Cruise concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkes and a good brand to work for

      Cons

      The pay is unstable and high pressure work. Still feels like a startup.

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