Okay if you’re in sales but not in any other part of the business - Property Manager LRG Employee Review

3.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home & weekends. Sales/lettings get good rewards.

Cons

Absolutely no one cares. If you don’t fix the generic box, management won’t be happy… who is management ? No one knows because they never talk to you. Everything gets blamed on you when the decision was made by higher up. I’ve seen clients actively say they’re unhappy with the new changes & just get charged ridiculous prices for non existent things. I’m not sure where these fees go to since it’s certainly not a pay rise. I used to love my job and was happy to offer a unique service . Not anymore ! Everyone higher up just passes the buck and no one.

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LRG Response
1y
Thank you for sharing your feedback. We're sorry to hear about your experience and the frustrations you’ve faced. Your concerns about communication, decision-making, and support from management are important, and we take them seriously. We strive to create an environment where all team members feel valued, and your feedback will help us reflect on areas we need to improve. We'll be sharing your thoughts with the leadership team to work on better communication and support. Our Group HR Manager Simon would like to speak with you further about you experience, if you feel happy to, please contact Simon through email SRose@lrg.co.uk Thank you for your review again and we look forward to hearing from you. Razna - HR Department

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business Outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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