Would not recommend - Anonymous employee ICON Employee Review

1.0
Mar 1, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees and mid-level management are great to work with. Pay and benefits are decent.

Cons

Most of the executive leadership lack any real experience making it a difficult place to work at. Goals quickly change but are not backed by data. These quick changes that are not well thought through and negatively impact the employees doing the hard work. Change at a startup is normal, but at ICON it's chaotic and lacks organization. Employees are not valued at all, especially in operations. Technicians asked to work in unsafe conditions on a regular basis. Safety at this company is almost non-existent and blatantly ignored when leaders want to hit certain goals or metrics. Technicians are asked to work grueling hours in extreme climates and are given little to no notice when drastic schedule changes happen, even when these changes ARE in the company's control. When the life of a print tech's safety is compared to someone driving a car by the ceo, that's a red flag. Favoritism is an issue. There seems to be an "it" crowd at ICON that is mostly made up of young, white men. These seem to be the only people valued at ICON and are given opportunities not based on skill or merit, but because they are well liked by leadership.

Explore other reviews about ICON

5.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

ICON gives exciting opportunities to work with cutting edge technology, kind people, and exciting partners. Every day at ICON looks different and things are constantly new and different. It allows an eager employee to build a variety of skills and tools that they can use for their entire career.

Cons

Things at ICON are constantly changing. The ICON you may have worked at last year might not be the ICON you work at today. This can be really hard if you're not adaptable. It's also demanding and very "surge-y". It can be hard to predict when the big surges happen, but it's important to have a personal life that allows for periods of extreme commitment to your career (I am talking week-long+ sprints of working and sleeping only). This can be really difficult, if you aren't prepared for it. Another key challenge is that ICON is a true start up. Nothing is guaranteed. If you're looking for a stable and reliable workplace for longterm consistent comfort, look elsewhere. But fortune also tends to favor the bold.

5
3.0
Nov 29, 2025
Recommend
CEO approval
Business Outlook

Pros

This company is a startup. A rather big startup, but still got the startup vibe. CEO is evangelical, an excellent salesman. Has brought in a ton of investment. He trends quite visionary, especially in the aesthetic domain. It is a good place to get your feet wet. We embrace big technical challenges. Per true startup style, an enterprising person willing to put in extra work can rise in the organization. Hard work and long hours are appreciated. And sometimes mandated, though the official 6 days/week requirement didn't work out so well... Come join us. The hiring process is a bit opaque and confused. We go through HR folks pretty regularly. Call back, use your inside contacts. Good luck, and see you soon!

Cons

Velocity is our motto. Chaos is our middle name. We embrace it. We reorganize. We change our toolchain. We layoff and fire, then we hire. We ride! Design-oriented CEO is less competent in the engineering/technical domain. Our robots are serious engineering/technical stuff. Company culture is a personality cult, revolving around the CEO. He wears a white cowboy hat. Always. The small "executive" huddle who surrounds the CEO worships the white hat. Only the CEO wears a white hat. No one else would dare.

5
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