Sales not for everyone - Brand Ambassador HelloFresh Employee Review

1.0
Apr 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Get benefits day 1, Get paid weekly

Cons

Sales not everyone high over turn rate Management don't like to solve solutions Management play favorite You don't get pay out commission till you hit 7 sales, so if you don't hit it, you won't get it. Pay is $17 hr

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HelloFresh Response
7y
Thank you for taking the time to share your review with us. We care a lot about the experience of our employees while on the sales team, and appreciate you sharing your feedback. It’s great that you were able to take full advantage of our benefits, which are available to our employees from their first day of employment. These benefits include medical, optical and dental and commuter benefits. It is true that working in sales is not for everyone, and to support our team members who may never have worked in sales before we provide thorough training to our sales team beginning on their first day. These include interactive online activities, in-person workshops, and activities, and team meetings three times a week. We are constantly looking at ways to develop and grow our managers by providing them with training and other on-the-job opportunities to learn best practices to allow them to support and lead their teams. Thanks again for this review and for being a part of our FreshFam.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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