HelloFresh is my DREAM JOB (but it may not be yours) - Anonymous employee HelloFresh Employee Review

4.0
Jan 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

> THE PEOPLE: we're a scrappy bunch with a lot of passion, commitment and drive! Last year, there was an issue with delivery and our customers were not going to receive their boxes on time. What did we do?? Our ops leaders loaded up the boxes and drove them over 5 hours away! >EMPOWERED: HelloFresh has only been around for a few years and there's always room for growth and improvements. People who thrive with autonomy, enjoy challenges and problem-solving, and are not afraid to take calculated risks...will LOVE it here! >EVERYONE HAS A SEAT AT THE TABLE: from day one, your insight, ideas and input are valued. Our executives actually encourage us to dream big, challenge our leaders, and ask "what if". At HelloFresh, everyone has a voice. >CULTURE: we're a group of people with different backgrounds, passions and experience working together to build something amazing and share it with the world. Our culture is truly what makes this place so magical.

Cons

It's not always sunshine, rainbows and unicorns (maybe one day). Joining HelloFresh is a commitment. It takes a lot of passion, drive and grit to be successful in this market and our employees have put in countless hours on and off the clock to be where we are. If you're looking for a 9-5 job, where you come in and maintain the processes that were set 15 years ago, this is not it.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

avatar
HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
avatar
HelloFresh Response
2d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
See reviews by: Helpful|Rating|Date|All