Steer Clear at All Costs - Retail Associate Goodwill Employee Review

1.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

While I didn't like the job, the company's mission is admirable; the customers (at least at my store) were by and large terrific.

Cons

The job is pure dung -- immature/inexperienced management, very poor salaries, mgt micromanagement via store security cams, everything's reactive, no/minimal training, assist mgrs must work 50'ish hrs a week (mgrs 60 +), cliquish employees, inefficient processes, backroom OSHA violations a'plenty, and well over 100% turnover should tell you everything you need to know.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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