Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Goodwill

      Is this your company?

      Goodwill reviews

      minimal instruction with biased support - Customer Service Manager (CSM) Goodwill Employee Review

      2.0
      Jul 21, 2024
      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of motivated employees especially when new.

      Cons

      official training is rushed and non-comprehensive. Overall It is more cast based than skill or honesty.

      Explore other reviews about Goodwill

      5.0
      Jun 24, 2026
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was great working with the people

      Cons

      Lot of cleaning up the store it got very busy

      4.0
      Jun 22, 2026
      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

      Cons

      Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

      See reviews by: Helpful|Rating|Date|All
      Related searches: Goodwill jobs | Goodwill salaries | Goodwill benefits | Goodwill interviews
      Goodwill reviewsGoodwill Customer Service Manager (CSM) reviewsGoodwill review