Great place if you want a career in retail. - Retail Staff Goodwill Employee Review

5.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Worked here for several years. Management prefers internal promotions, CEO values employee feedback and senior leaders genuinely respond to every comment. As opposed to many retailers, Goodwill RE tries to keep most positions full time with benefits. Health insurance is affordable for single coverage, dental, ample paid time off.

Cons

Very slow turnaround for replacing vacancies. Leaves stores short staffed for long periods of time and hurts sales, which we are held highly accountable for achieving.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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