Greedy horrible company - Customer Service Manager (CSM) Goodwill Employee Review

1.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to see cool stuff

Cons

Horrible management working there is like a prison and everything that you sell was donated but they act like it is highly new stuff. The mission is bogus the CEO makes just under $1 million but you can hear it over the intercom 20 times in a few hours That he’s not a millionaire on top of that if you work for them you can’t really get tax money at the end of the year because somehow they manipulate that situation too. There is no cleanliness in any store no one’s wiping nothing down even during these trying times but yet people are getting paid to do so. The only thing they cater to is to Reseller’s and making money nothing more Horrible that they get away as a nonprofit organization

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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