Nepotism and favoritism rule here; pay and position are not merit based. - Lead Goodwill Employee Review

1.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The work at retail outlets is always interesting... Researching antiques and other treasures donors bring in daily and selling them for the most you can is exciting and rewarding. The mission of helping people with disabilities and other barriers to employment is motivating.

Cons

There is no support at the corporate level making both recruiting and maintaning staff difficult. This is definitely a thankless job. Corporate management rarely sides with store management when it comes to customer disputes. Corporate has very little understanding of the day to day running of the retail outlets.

Explore other reviews about Goodwill

5.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy work, enjoyable, good company

Cons

A little boring, not long term job.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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