Like the company but not like any other retail experience - Operations Manager Goodwill Employee Review

4.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

work/life balance is good pay is good comparable to big box retailers pay MOST of upper management are nice

Cons

Dealing with donated/used goods can be gross customer base is not the classiest people and they make you get a negative felling about mankind sometimes

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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