understaffed and underpaid-slave labor - Team Leader Goodwill Employee Review

1.0
Apr 6, 2014
Recommend
CEO approval
Business Outlook

Pros

If you like being on your feet all day running, hanging 3000 /30 racks or more of unorganized clothes divided among 2 or 3 other associates each day , register duty,(when youre not ringing youre hanging) dressing rooms clean up(nightmare) constantly cleaning- don't dare stand still! There is always work to be done. Being physically exhausted when you get home. Then this is the job for you! Customers are nice! Great place to shop

Cons

Read sarcastic Pros!!! LOL. Seriously understaffed for the work expected. Constantly losing staff and not replacing staff because of payroll issues- less staff more workload. It might be less exhausting digging ditches for a living. finally got fed up with the BS and quit. Lot of shifty politics

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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