Make a difference in your community - Job Developer Goodwill Employee Review

5.0
Feb 14, 2020
Recommend
CEO approval
Business Outlook

Pros

No longer called Job Developer, but Career Specialist. In this position you will have a chance to make a difference in so many different lives. It's a chance to learn about the community and the challenges people face..and help them overcome them. Learn and hone resume writing skills, interview skills...you will learn mad job search skills. There is the ability to work independently and support for creative solutions and decision making. Wonderful opportunity to hone networking skills - with local businesses and government entities. If you are luck enough to have Ramon Torres as your program manager you will find he is a wonderful leader who provides professional guidance, is a fantastic boss and understands the need for work/life balance. You are super lucky if you get to work out of a retail store and have the ability to get to know and work around Goodwill retail employees. Wonderful people. Lastly, there are different departments one can move into so it seems that there is an opportunity for growth.

Cons

It's a nonprofit, doing good for the community, which means it will not be the most high paying job as is the case in most social service environments. You really have to be in it for the difference you're making. I will say that the flexibility and work/life considerations help balance that.

Explore other reviews about Goodwill

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

3 or More People Throughout The Day Going Into The Evening For Close

Cons

Needed More Hours To Work

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my customer service work - helping people as a part of a larger mission to help the community. I found it rewarding to advance to supervisor and pick up new skills and responsibilities such as safety auditing and supply management. And of course it was always interesting to sort all the interesting and unique donated goods.

Cons

A change in management over the past year+ has been very difficult for me. I found my work more heavily scrutinized and criticized in ways that felt unclear and unfair. The new manager had a clear bias towards certain employees, gossiped openly and loudly and often with explicit HIPAA violations, and made it literally impossible for me to keep track of inventory supplies as a part of my responsibilities. Communication between management and associates - and even between management and supervisors is very poor. Workplace culture has seemed to shift from being very flexible and people-oriented to more stringent on policy and focused on revenue. Trust in upper management is strained. Day to day if you stick to your task and focus on production, you'll probably do well. But for me it isn't what it used to be.

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