I'll never work there again - Customer Service Associate Goodwill Employee Review

2.0
Aug 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Most customers & co-workers were pleasant & easy to work with.

Cons

High prices for 100% donated merchandise is not reflected in the wages for the employees who do all the hard work & the benefits that employees have to pay for are nothing to brag about. One of my co-worker who'd been there a number of years lost everything in a house-fire & Goodwill wouldn't even give them a blanket.

Explore other reviews about Goodwill

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers and nice place to with

Cons

Nothing all was as expected

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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