Great Company - Making Friends/Trusting Mngmt will work against you - Customer Service Associate Goodwill Employee Review

3.0
Apr 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Capitol Hill is a unique wonderful store. Great Benefits, Free Education & Training and employee support through the trainers and educational leaders. Regulars at CH GW are great and the store is Seattle Goodwill's One Of A Kind Store. DM - Paul is wonderful, he may seem hard on ya yet his opinions are spot on and if viewed constructively can offer great feedback on improvement needed.

Cons

Capitol Hill has High Turnover, Poor Management, Back Biting, Gossip that in some cases are traumatic. There is a constant playing of favorites, false fronts and one can be singled out for trying to aid in remedies for the many unresolved Issues. Promotion is many times dangled in faces stating to work harder being a role model to prove value. While many employees especially management waste time, stand around gossiping or stay in the office not running the floor. It is often the ones whom lack the 110% work ethic and are part of the gossip and slow or no work click...Who will get the position thats been dangled in ur face

Explore other reviews about Goodwill

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great impact on the community

Cons

Terrible salary and hourly pay rates. They claim they care about the community, but don't do anything for their own people to make sure they're taken care of and paid fairly.

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