They are seeking slaves, slaves working for free - Technical Support Engineer Crossover for Work Employee Review

1.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only positive thing

Cons

- This company was created to exploit the bad conditions in which talents live, especially in third world countries. - The work with them is not for 40 hours per week, it's for 40 "productive" hours. But you still will have to stick to the schedule they have. Which means that you will have to be active or on standby for the entire duration they determine but you will only get paid for a certain number of hours that they determine as "productive hours" during this duration, This is simply scamming. That being said even if you are doing great with them they can lay you off at any moment at any time without prior notice or having to justify why they had to do so and there isn't the least obligation on them whatsoever, obligations are only on you. - Your manager will often be an inexperienced person, since no experienced person will accept these conditions, naturally.

avatar
Crossover for Work Response
8y
Thank you for taking the time to write us feedback and bring up your concerns. We take all feedback seriously and always want to make sure that we are improving not only Crossover, but the relationship with our partners. We are sorry to see that your experience was less than positive. In regards to your working hours, our Worksmart tool is there to help keep our partners motivated, productive, and help them advance in their skills. We love the fact that we provide the ability to work remote from anywhere in the world! Most of the time as long as you make your meetings, you set your schedule to what works for you to get your tasks done on time. I would invite you to contact us with any other feedback or concerns that you have at humanresources@crossover.com Thank you!

Explore other reviews about Crossover for Work

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

great company to work for, salary on time

Cons

Demanding work and expects excellence

2
avatar
Crossover for Work Response
8mo
Glad to hear it’s a great fit and that pay’s been smooth. And yes—the bar is high by design. Thanks for the 5 stars and for leaning into the challenge.
2.0
Jul 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Crossover does require work from home. For many, this is a good thing and, for me, helped productivity. The salary is good, but depending upon your country's tax situation it might not be as good as it seems on the surface.

Cons

Where do I start? I tried to be objective with my 2-star rating; Crossover isn't unethical or stealing from their employees or anything like that. However, for a seasoned professional, be warned... I joined in one of the Very High Dollar executive-level positions being driven by their desire to acquire 50+ companies in the near term. I'm in the US. As such (and I knew this going in), the tax consequences for being a contractor are non-trivial. There's also the consideration that you must fund any perks yourself - healthcare, retirement, etc. While the salary is generous enough to do that, it's not as shiny as it seems on the surface. Your mileage may vary depending upon your home country. What I really disliked: Constant tracking/ justification of work stream. Seriously. As others have pointed out, it's difficult to actually *get* credit for a full work week without working extra. Especially in some of the higher-level, more 'creative' positions such as architect, product management, etc. there's minimal or no opportunity to review or think over things. For me, I work in bursts followed by small distractions in which I'm running the problems in the background of my thoughts. A variety of coworkers and management in my history have almost universally commented about the volume of good work I produce. Even my peers at Crossover had no problem with the quantity or quality of my production. However, their tracking software and systems simply don't credit anything other than linear, constant "work". This was bad for me, resulting in me working extra, reworking things as I attempting to change my processes, "faking" it, or simply working longer to attempt to make my hours. I also felt bad for some of the more junior or "factory" positions. It really is tracked by the minute, with lots of incentive to find "problems" with productivity. This is really a thinly-veiled method of wringing blood out of a turnip, by finding flaws or gaps and essentially docking pay. Yeah, the salaries are good but the amount of ancillary work that goes into making "real" hours is awful, and I felt like a chump contributing to it. I had to quit for my sanity.

1585
avatar
Crossover for Work Response
7y
We appreciate your review. Our wages are paid in USD, so it's not going to be as competitive in high tech markets like San Francisco or Boston in the United States where software development is ultra-competitive. However, wages for the same jobs are very competitive in other US cities and outside the US. Sometimes these wages can be 5-6x the local average. Our business model is unique and isn't for everyone. We aren't trying to be like everyone else. The future of work is being redefined. We pride ourselves in being a pioneer in this new paradigm. If you want to know more about this work model, you can read about it here: https://medium.com/@crossoverforwork/the-factory-model-enabling-massive-scale-across-business-functions-98b18ad574f8
See reviews by: Helpful|Rating|Date|All