Crossover for Work reviews

4.1

76% would recommend to a friend

(1,022 total reviews)

74% positive business outlook

Crossover for Work has an employee rating of 4.1 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crossover for Work employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

1K reviews
1.0
May 28, 2016

No Trust In Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, Absolutely none, maybe the working remotely option, but due to restrictions this is actually not really helpful

Cons

They have no idea about your tasks or what work you are doing, like many reviews have said it doesn't matter ultimately what you do as long as you are clicking the mouse and pressing keys on the keyboard. Some of their 'keys to success' are over the top draconian rules that are basically slave labour, eg even if you do overtime, if they flag a time card you will be deducted that 10mins anyway, so working 60hrs a week can still net you less than your full pay somehow.

3.0
Apr 10, 2020

Not for the faint of heart

Recommend
CEO approval
Business Outlook

Pros

Fast pacing environment. Payment in USD. Money is good, very good. Paid by the hour (I find this an advantage). They pay overtime if justified (Sev1 issues). Remote Work (can work from home). You can learn a lot, in very short amount of time. Teammates are (mostly) great.

Cons

- Fast pacing environment (sometimes too fast to catch up). - Rules and process constantly changing, sometimes with little or no sense. - Every company unit seems to be at war at each other: cooperation is hard to achieve. - Upper Management is mostly not accountable for their mistakes: they can disband an entire department because of a manager's mistake. - Ownership of mistakes is hardly seen because of the above: nobody wants to be accountable. - I've seen co-workers getting fired without possibility to dispute. - While a remote work, you need to setup a homeoffice with certain criteria. - If you live in a noisy area, you would not be able to work as an L1 or L2 as they will fail you for the background noise. - You need to have a solid hardware to be able to work with the company. If you have an old cpu, slow and with little memory, you won't be hired. - Timecontrol has been hardening up because of the abuse of some lousy employees, affecting us all. From 1 or 2 screenshots every 10 mins, now we use a full monitoring tool that measures everything we do (Fin). This tool causes additional overhead to the CPU load. - Company avoid paying for tools: you are mostly using free stuff. If you are using a private tool to perform a task, even when it facilitates your life and increase productivity, it's all on you. - During shift hours you PC belongs to the company. You cannot check personal stuff while on shift / running the time control software. - They run CCAT tests every 6 months: they want people to be at their best. If you have lost the edge and you fail one CCAT, you are out. - Fast profit seems to prevail over long-term profit. So, they run on minimum personel for running critical tasks and often issue are attented only if showstoppers because there is no one else available. - This should be a remote work, but in practice, this is far from it: this is a traditional "contract" job done remotely.

avatar
Crossover for Work Response
6y
Thank you for sharing your thoughts. We are happy to see that for the most part you are enjoying your position and the benefits of working for Crossover. There is a lot to digest here. First, we are happy you were able to list some Pros. As for the Cons, since each Business Unit operates independently from each other I think each experience here will be a bit different. Our tests and time tracking tools are the best way we have found to provide consistency across all of Crossover. While we don't see this so much as strictness, it does set a baseline for our expectations of all partners across any team. We appreciate your feedback.
4.0
Jul 3, 2015

Very happy so far!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get paid in US dollars and you can work anywhere at your own schedule. No bureaucracy at all, no heavy bosses. Diversity teams from all over the world.

Cons

No career path development. Lack of communication.

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