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      Coach

      Part of Tapestry

      Engaged Employer

      Coach reviews

      Horrible experience. I would advise against working here. - Merchant Coach Employee Review

      1.0
      Jun 6, 2011
      Merchant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -A well known brand that definitely is a good addition to your resume

      Cons

      -Compensation is terrible. I am not sure if anyone took into account the cost of living in NYC. I could have moved out of the city I suppose but if I commuted I wouldn't have been able to put in the 18 hour work days that were required -No work life balance. Don't ask for vacation ever. -Management and leadership are lacking. -Turnover is high. Probably from some of the above things I have mentioned. -Organization and communication between departments needs to be regulated. It seems like it's "every man for himself" mentality. -Promotions and advancements are few are far between. And when I say far between I mean years, regardless of your experience.

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      5.0
      Apr 27, 2026
      Seasonal sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      great team and staff, loved the managers and great environment to work in.

      Cons

      Not really any cons I enjoyed working here.

      3.0
      May 28, 2026
      Lead supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

      Cons

      - * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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