Not what I hoped for. - Assistant Manager Coach Employee Review

2.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Loved the product and the employee discount, it was exciting seeing the new product and doing floorsets for it. Helping customers find the perfect bag was fun!

Cons

This job was one I was very excited for. Very soon after I started (maybe a few weeks?), I was berated for not living up to expectations because of something I didn’t even know how to do yet. The entire time I was treated like a child (I was the youngest out of the SM and other ASM) and then when I defended myself and stood up for my own judgement, I was accused of being combative. You can’t have a healthy conversation because other managers were always right. I almost felt like I was being pushed to my breaking point on purpose in order for me to quit. When I finally did it was a relief. I was being paid decently but my mental health was absolutely destroyed working there. Not worth it anymore. Specific employees didn’t listen to anyone except the SM, and when communicating this to the SM, nothing was done about it because favoritism is HIGH. A lot of great employees left because of negative things being said and done behind the scenes.

Explore other reviews about Coach

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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