On the decline - Anonymous employee Coach Employee Review

2.0
Oct 2, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the biggest perks is the generous discount and the semi annual sample sales. The biggest pro is the flexibility and the ability to work remotely. Upper management is very approachable and communicates well.

Cons

Used to be a phenomenal place to work until recently when the company began a company wide cost cutting initiative in which they began to eliminate positions domestically and outsource internationally. Morale is on a BIG decline especially in the Finance Area. Team is overworked and undervalued. Major changes impacting the way Coach does business drastically and not in a positive fashion. No optimism for the future...

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and opportunities for advancement

Cons

Retail hours can be tough

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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