Not a positive work environment - Technical Support Specialist Carrier Employee Review

1.0
May 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Hard to find any sometimes. Employee Scholar Program is good, as long as you are in a department that will be flexible with your work schedule.

Cons

Very hostile and stat driven. Extreme lack of communication between departments. Training is minimal and sometimes non-existent. Pay is very low compared to similar positions elsewhere. Constantly put in positions where I am forces to lie to customers. Management doesn't understand the products or the jobs of their subordinates. Sales reps do not understand the products they are selling. HR would rather you not talk to them, period. Hiring practices are seriously shady. Overall, this company is just a series of bad decisions.

Explore other reviews about Carrier

5.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel valued and my work matters

Cons

It is a big company with many moving pieces

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Carrier Response
2w
We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.
2.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, the salary, Christmas vacation

Cons

Benefits are terrible, toxic leadership is prolific, chances for advancement are limited, micromanagement is normal, evolution and change are nonexistent, commitment to diversity and inclusion are superficial at best, the CEO draw a compensation of tens of millions of dollars per year while laying people off, the CHRO is one of the most toxic people leaders I have ever come across.

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