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      Carrier

      Engaged Employer

      Carrier reviews

      Stay away - Customer Service Representative Carrier Employee Review

      1.0
      Mar 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely nothing. It's managed by the worst management team imaginable

      Cons

      Self entitled self centered staff and management

      avatar
      Carrier Response
      2mo
      Thank you for taking the time to write a review to share your experience with us and provide feedback. Yours is not the experience we aim to offer our Associates, and we're sorry to hear your time at Carrier did not adhereing to our standards. We care for our Associates' wellbeing and development, and are dedicated to always improving. We will pass your comments to the talent team.

      Explore other reviews about Carrier

      5.0
      May 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I feel valued and my work matters

      Cons

      It is a big company with many moving pieces

      avatar
      Carrier Response
      2w
      We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.
      2.0
      May 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, the salary, Christmas vacation

      Cons

      Benefits are terrible, toxic leadership is prolific, chances for advancement are limited, micromanagement is normal, evolution and change are nonexistent, commitment to diversity and inclusion are superficial at best, the CEO draw a compensation of tens of millions of dollars per year while laying people off, the CHRO is one of the most toxic people leaders I have ever come across.

      2
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