Management sucks - CES (Customer Experience Specialist) Air Canada Employee Review

1.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Travel benefit, actually not really as it’s standby passenger, you don’t have confirmed seats. You will have to wait till everyone got on before you!

Cons

In my 35 years of working experience, this is the worst management I ever encountered. They treat you like enemies, if they don’t like you, they will kill you! If you wanna experience what chinada is, go join them, the current management team will treat you like crazy no respect from the top to the bottom, managers don’t respect the staff, they gave you letters like no tomorrow, then they build the case from there. It’s frustrating dealing with this kind of management, they never encourage the staff if you do something wrong they punish discipline you. Agents are scared all the time, management backstabbing the agents, so many bad things, can’t finish all at once.

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CEO approval
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Pros

Good teams and work life balance

Cons

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4.0
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CEO approval
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Pros

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Cons

Work life balance can be improved

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