Mediocre at best - Customer Service Representative Air Canada Employee Review

1.0
Jan 16, 2022
Recommend
CEO approval
Business Outlook

Pros

travel I guess but only if you can get a spot on the plane soooo good luck travelling when it peak season... planes are always overbooked

Cons

Very low pay, management makes decisions based on their best interests and not the employees (bonus). Have I said low pay? ceo pay in 2020 (low compared to 2019- 12,871,900$) 9,258,983$ and starting customer service rep in 2020 33,280$. Even if you're Unionized, Unifor is also a subpar union that have their best interests at heart. Also, if you accidentally do overtime, they will only pay you if remember to email them. If not, you will be working for free!

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5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good teams and work life balance

Cons

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4.0
May 12, 2026
Recommend
CEO approval
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Pros

Leadership Training Opportunities Growth Expansion

Cons

Work life balance can be improved

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