ETS reviews

2.7

28% would recommend to a friend

(1,389 total reviews)
avatar

Amit Sevak

27% approve of CEO

20% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,389 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 17, 2023

They don't care about you

Recommend
CEO approval
Business Outlook

Pros

You can do a second job that actually cares about you while you do this one

Cons

I've been a rater with ETS for almost 20 years. When I started, $15-$18 an hour was a decent wage for a work at home job when there weren't many of them. It's now 2023 and ETS has never once raised our wages a DIME. They've told us that "there's no money for it." It's infuriating to see all these people making over 100k while the people who do the grunt work of actually scoring the exams are making minimum wage with no PTO, no sick days, no bonuses - nothing. In fact... this is fun... WE GOT A PAY DECREASE! No. Make that THREE pay decreases! TOEFL went down from $18 to $15. They got rid of full-paid shifts if they cancelled in less than 24 hours, cutting them down to half pay and then cut THAT down to NO pay during COVID. How's that for you? Oh! and if you cancel too many shifts, you get a warning letter that they'll fire you. But they want you planning your life out 6 weeks in advance and expect you to prioritize their shifts, even if they'll cancel them with no pay. They do not respect their employees in the least. They want us to have Masters degrees and to teach at universities and then treat us worse than Target treats their floor workers.

1.0
Aug 4, 2019

Remote Rater toeic toefl

Recommend
CEO approval
Business Outlook

Pros

Flexible hours is a bit of a pro.

Cons

Pay cut. Pay does not keep up with cost of living. We have advanced degrees and pay does not reflect this. They will cancel shifts at the drop of a hat, so a loss of pay/hours there. Inconsistent and contradictory feedback from scoring leaders. Even if you follow the guide perfectly, you well get scolded. No way for advancement as a rater. There's even a possibility to get taken from a shift if you fail calibration.

2.0
Jan 5, 2018

Online Rater (TOEFL)

Recommend
CEO approval
Business Outlook

Pros

flexible scheduling, opportunity to remain current in ESL trends that inform my full-time work in academia.

Cons

Shifts you request vary from month to month.

Viewing 10 - 12 of 1,389 Reviews

Glassdoor has 1,766 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.