ETS reviews

The cons that have been stated over and over again in the hundreds of other reviews are true. ETS cancels shifts with total abandon when the shifts are more than 24 hours out, and they have a shady system of 'modifying' a shift when there is less than 24 hours before the start of the shift. If ETS cancels a shift and that shift is less than 24 hours out, then they have to pay their raters for 1/2 of it. So if you were scheduled for an 8 hour shift, they will pay you for 4 hours. If they cancel a shift and that shift is more than 24 hours out, then they don't pay you anything. In the 7+ years I've been a rater, they have only canceled 1 shift with less than 24 hours notice. The number of times they've canceled shifts that are more than 24 hours out are far too many to count. As frequently as they cancel shifts more than 24 hours out, they also 'modify' shifts less than 24 hours out. For example, if you are scheduled for an 8 hour shift and they 'modify' it to be only 4 hours and the start of this shift is only 3 hours away, they only pay you for the 4 hours you worked, even though they really just canceled 4 hours of your shift and should pay you for 1/2 of that, so 2 hours. The pay for the program I score (TOEIC Speaking) has been the same since its inception over 10 years ago: $15/hr, which is currently minimum wage at Amazon. Walmart is now $11/hr, Costco $14/hr, and Target $12/hr. ETS requires at least a bachelor's degree to be a rater, yet they pay us the same wage as an uneducated employee who just started at Amazon and just $1 more than a teenager who just started at Costco. And this is a company that is supposed to embody the value of education? What a disgraceful joke. ETS has us raters exactly were they want us: completely and helplessly isolated and without a means to form camaraderie. I have been a rater for 7+ years and I don't know one other rater. Unfortunately Glassdoor won't allow me to leave an email address in my review for others to contact me; I had hoped this might be a way to connect with fellow raters and band together to explore forming a union or protest.

THIS FOR ONLINE READER/SCORER First ETS thinks of you as an animal in a cage just waiting for their decision whether you work or not that week. Used to be ETS was excellent at pre-planning staffing needs so that everyone got 40 hours every week of the administration and the tests got scored. No more. I don't believe they have 4gotten how; they just don't care anymore. Hire lots and lots of readers, never have a shortage, and ETS is taken care of. Who cares if the animals schedule 40 hours on their little schedule, SET THOSE HOURS ASIDE OUT OF THEIR LIVING SCHEDULES, and only get 0-8 with only 24 hours notice when we cancel the days one at a time? Who cares? Well it sure ain't ETS. And they make certain it's 24 hrs cancel notice because the ETS contract states they have to pay you a little bit if the cancel notice is less. I have literally received cancel notices timed 1 minute before it would be considered less than 24 hours. Next, I'm expecting that to disappear out of the contract. BOTTOM LINE: If you enjoy being thought of as nothing but a thing, have absolutely no life so that you can keep your schedule arranged around ETS, while they really don't care, do not expect recognition for loyalty [15 years], or consideration of tenure [15 years] take this job. You'll absolutely love it!