Duo Security reviews

4.5

95% would recommend to a friend

(187 total reviews)
avatar

Ash Devata

99% approve of CEO

89% positive business outlook

Duo Security has an employee rating of 4.5 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Duo Security employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

187 reviews
3.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

-Friendliest coworkers you can imagine -Overall relaxed environment -Ok Pay -Great work-life balance To reiterate the points above, the people who work at Duo are incredible human beings. Everyone is willing to help out with a smile. The kinder than necessary approach Duo touts goes a long way internally.

Cons

-Very stagnant product -Cisco overlord control -Minimal control of deal cycle -Minimal flexibility in pricing -Non-aggressive nature when it comes to winning deals and innovating Duo was once a great organization that has unfortunately slowly deteriorated. The once best-of-breed product has been nearly replicated by competitors (MSFT and Okta). Ever since the Cisco acquisition in 2018, Duo has seen its most talented product, engineering, and sales folks leave in droves for different opportunities. This is common in the tech arena, however, Duo has not done a sufficient job in replacing core personnel that once made this company great. On top of this, the laid-back nature of the business has led to stagnation in the market with seemingly nothing to alter this course moving forward. In short, Duo's "kinder than necessary" approach made the company great, but it ultimately suffocated the company in the long run. Cisco has only made it ten times worse.

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Duo Security Response
4y
We very much appreciate your honest review and are happy to learn you have enjoyed Duo’s kinder than necessary environment and work-life balance. We take your feedback seriously and encourage you to share your concerns with your manager or a leader you feel comfortable with. The last thing we want employees to feel is unheard or that your voice won’t make a difference. In the meantime, we will share your feedback with sales leadership. Thank you for your candidness as it helps us continue to improve!
5.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

• Perfect work/life balance. There's no pressure to work long hours. • Very friendly. "Kinder than necessary" is instilled in the culture. • Office has a good vibe. A little cramped, but that seems to add to the camaraderie.

Cons

• "Kinder than necessary" can go a little far sometimes. It can inadvertently stifle honest conversation. That said, it's better to be too kind than not enough. • Tech stack is outdated. Duo is making a concerted effort, but it has a ways to go. Still a VM architecture. Some services have been containerized, but they aren't container native. • Not diverse. Though that's an industry-wide problem. The culture is inclusive, so I'm not sure why diversity isn't higher.

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Duo Security Response
5y
Thank you for your honest feedback! Being "Kinder Than Necessary" is a value that Duo employees truly live out and we appreciate that you recognize that. Duo and Cisco are committed to building a diverse, inclusive and equitable future for all current and future employees. We are making progress by taking action. Thank you again for sharing!
1.0
Nov 7, 2019

Not Kinder Than Necessary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do provide flexibility on working arrangements, like working from home etc. there are a lot of great engineers and people there for sure.

Cons

I remember when I hired in at Duo I thought it was the greatest company I had ever met. It turns out that kinder than necessary is so embedded in their culture that nobody actually talks about anything that is real. And if you are a person that talks real? You are seen as a noise maker. There are people at senior level leadership that are duplicitous, and will smile to your face while they are insulting you behind the scenes. I have evidence of extremely unkind things that were said about me personally that were never discussed to my face. It is NOT what it seems.

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Duo Security Response
6y
Thank you for your feedback and we're sorry to hear about your experience. There is no excuse for this type of behavior as we expect everyone to be treated fairly and with respect. Please know that we are taking your feedback seriously. Thank you again for bringing this to our attention!
Viewing 25 - 27 of 187 Reviews

Glassdoor has 222 Duo Security reviews submitted anonymously by Duo Security employees. Read employee reviews and ratings on Glassdoor to decide if Duo Security is right for you.