Item: Dover Saddlery
Rating: 3
Author: Former employee - Customer Service Representative

Question 1

Does Dover Saddlery pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Dover Saddlery employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Dover Saddlery. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at Dover Saddlery?

Accepted Answer

47% of Dover Saddlery employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dover Saddlery 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

Question 3

What are the top reviewed jobs at Dover Saddlery?

Accepted Answer

Product Advisor (44), Key Holder (12), Sales Associate (12), Customer Service Representative (10), Warehouse Associate (5), Supervisor (4), Assistant Manager (3), Keyholder (3), Sales Associate/Key Holder (3), Anonymous- Salaried Staff (2), Customer Service (2), Key Supervisor (2), Manager (2), Officer (2), Sales Associate/Cashier (2)

Question 4

What are the pros of working at Dover Saddlery according to real employee reviews?

Accepted Answer

"The people are great and my boss was great." ((in 14 reviews)); "Most of my coworkers are friendly and great to work with." ((in 10 reviews)); "Good discount and flexible hours" ((in 10 reviews)); "Dover employees become great friends and it creates a family atmosphere." ((in 4 reviews)); "~great opportunities to earn "points" towards new discounts and products" ((in 3 reviews))

Question 5

What are the cons of working at Dover Saddlery according to real employee reviews?

Accepted Answer

"Low pay (although discount makes up for it)" ((in 23 reviews)); "Poor management and disconnect between corporate" ((in 15 reviews)); "Managers don’t manage and supervise appropriately" ((in 7 reviews)); "extreme favoritism, very bitter angry work environment." ((in 7 reviews)); "No CEO anymore and the president of the company knows absolutely nothing about the equestrian community and what they want from a tack business." ((in 4 reviews))

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