Doubletree By Hilton reviews

The language barrier is horrible, the staff play favorites, and we are constantly understaffed. low pay for job requirements.

The rooms are so run down you are always apologizing and comping people. There’s specific rooms where it smells like sewage or certain sections of the hotel where hot water can’t really Get to unless you run water on that side for hours....yes hours. It can be embarrassing to talk to guest after guest after guest about it. Also there’s this weird problem with logins and programs. Only during my last week there did I get 3/4 of my logins and security key. A big one, Hilton if you can take anything away from this, please do not train employees but sitting them in front of a computer with “lessons” that will literally take over 40 hours to complete. It’s hard to focus and keep your eyes from getting tired, etc. train employees by having them go out on the floor and shadowing. What happens is, people complete said programs and then maybe for another week can shadow but if they don’t have all the tools they need to assist the guest(ie: passwords, program access, and security clearance) they will fail and it’s scary for the employee who wants to do their job. Again embarrassing.