Dollar General reviews

2.6

29% would recommend to a friend

(15,907 total reviews)
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Todd Vasos

31% approve of CEO

29% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,907 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 26% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

16K reviews
1.0
Jun 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Salary was decent considering it was the highest paying job I'd ever had, but it comparing to what most other retailers pay their store managers, it was pathetic.

Cons

Work/Life balance. You have to be willing to eat, breathe, and live Dollar General in order to get the job done well. Corporate is too cheap to give out enough payroll to have at least 2 people in the store at all times. They claim that they care about our safety so it's a policy that there always has to be 2 people to close at night, but in the mornings you're on your own. If the store is going to get robbed, it's going to be in the morning because all of the customers know we're by ourselves. In that sense, they don't care about their employees. In another sense, they don't care about the customers either because it's impossible to give decent customer service to everyone in the store when you're by yourself. You can't be in two places at once and you can't help more than one person at a time, plus the fact that you're on the register when someone else in the back of the store needs help finding something. I could go on for days but I'll stop there.

2.0
Jun 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Freedom of interacting with customers and no under the almighty magnifying glass. Salary was within normal ranges for the position

Cons

I was drafted from a retail company with much higher standards by a regional, I was the thought of very highly by many and asked to be a DM many times. Had an accident at work have 7 bulged disks and worked under those conditions and meds for 7 years. Then one new DM comes in with a history of abuse, well, guess who won? Worked out of the system, I heard that he never knew I was hurt. REALLY?? Did what my regional wanted me to accomplish. Just a number, a liability.

2.0
Jun 24, 2013

It's a job...

Recommend
CEO approval
Business Outlook

Pros

It pays, did not seem to mess with hours I worked.

Cons

Management gets the lions share of hours (whether they want them or not) while out of season, associates are lucky to get 15 hours in a week. In season it's ok, but out of season, expect to do the same amount of work you'd do in a 40 hour week in season, compressed into 10-20 hours. If you can't watch the register, keep the front clean, and stock/recover near the back of the store at the same time without any customers waiting, and without leaving anything unfinished, expect threats of write-ups. You are expected to have full availability, even out of season, meaning NO second jobs, or your hours will be around 0-5/wk. Be ready to be called in on days off, and the schedule to change at any manager's/keyholder's whim. And if you don't get promoted to keyholder within 1 month (You aren't supposed to be eligible until 90 days after your hire date), expect management to pass you up for a new hire who isn't fully trained to handle the register, let alone have keys. (Though keyholder is just a ton of extra work for almost no extra pay.) Be ready to be expected to racially profile if you live in a medium-bad neighborhood. Expect slightly above minimum wage, but not enough to reasonably live off of out-of-season.

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Glassdoor has 16,253 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.