Dexcom reviews

3.6

60% would recommend to a friend

(1,464 total reviews)
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Kevin Sayer

79% approve of CEO

62% positive business outlook

Dexcom has an employee rating of 3.6 out of 5 stars, based on 1,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dexcom employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

It's relatively easy work, as in "to get into the swing of things," and it's rewarding to sell the product. The only reason I would recommend this company is that it is a good place to gain experience- not a good place to work long term if you're truly ambitious.

Cons

The nepotism is rampant; the promotions of those around you are ridiculous, and unsubstantiated. Really, it's unbelievable to see (quite a few) people around you who are higher up hierarchically, and yet you know they're dumber than a box of rocks... It's often NOT the case that these people worked harder nor smarter. The people promoted tend to get lucky in a given territory, and thus get promoted for "being successful." If that isn't the reason, then it's because they're in a relationship with another manager. The whole management team is like the Lanisters in Game of Thrones: incestuous. Let's put it this way: most of the promotions aren't based on merit. Another major con is this: you are expected to hit a certain number, but you don't really control that number. For this role you're the "closer" and often the only person that the patient talks to. However, you're not the one to bring in the leads... You can close 100% of your leads, and still not hit your number, because those are arbitrary, and so you'll not get the commission, promotion, nor raise you may deserve. Also, this position doesn't make as much money as it should considering how much revenue it generates...

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Dexcom Response
9y
Thank you for your review and sharing how you think Dexcom can improve. The Inside Sales Department is committed to on-going improvements and any and all feedback is considered and heard. Just recently, we have formed a peer nominated Leadership Council with our team members and we are excited about working with the team to continuing engaging our employees in Dexcom’s success.
3.0
May 14, 2016

Neutral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dexcom is a good company overall. If you have the right manager, they will see your talents and help you grow. Your experience depends on the department and manager. I like lunch and learns. Also the health conventions are fun.

Cons

Dexcom has been known to be one of the lower paying biotech companies in the area. It's a good place to learn then take the knowledge to another company that will pay you better. They hire many temp workers and conversion to permanent takes a while, if you do get hired. Dexcom's growth is too fast. The facilities are not made to hold as many people as we have. This is resulting in parking issues. Communication between departments could be better. No 401k matching, no tuition reimbursement, low pay compared to industry standard.

2.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

24/7 environment means schedules can be flexible. Hourly, non-exempt and plenty of overtime means you can make a lot of money if you put in the extra time. Most patients that call in are nice people. Other employees are nice and helpful, management should be more or less avoided.

Cons

24/7 environment means you probably won't get the schedule you want. They more or less ignore schedule requests and place you where they need people, regardless of what you want. Little room for growth - they hire people into higher positions rather than promoting existing employees. Not a Technical Support role, more of a Customer Service role. They won't hire you for this position if you don't have 24/7 availability, meaning if you have any sort of life outside of work you'll have to choose.

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Dexcom Response
10y
Thank you for sharing your feedback on Dexcom and for your work in supporting our patients. I understand the the difficulty in balancing schedule requests with the need to have 24/7 support.
Viewing 127 - 129 of 1,464 Reviews

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