Dell Technologies reviews

3.7

63% would recommend to a friend

(36,520 total reviews)
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Michael S. Dell

69% approve of CEO

56% positive business outlook

Dell Technologies has an employee rating of 3.7 out of 5 stars, based on 36,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dell Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Mar 15, 2010
Recommend
CEO approval
Business Outlook

Pros

solid product training at the beggining. Decent presales support representatives assisting sales team. Good training on IT hardware on IT storage, servers, virtualization in general. Good commission on high margin deals/sales won...

Cons

extreemly high load of admin yet this role was positioned to me as senior. Had worked in a previous company ( at an equivalent level ) there was a much more structured set up of data on clients which was accurate & was a starting point from which to profile a given enterprise for opportunity, Zero realistic marketing support - eBlasts sent to contacts often moved on from company, inaccurate / non decision making + even in some cases deceased! A very rective 'quotey' type of sales job. If you are lucky your a/c base will hit its own target. If you are not, you could be superman with the portfolio you get & not make target. Had to work with an internal sales trainer who was used to coaching v. junior level sales staff ( from the exponential growth of Dell days ) & was winging it, personally clashed with him which 'blemished' my image on next line manager I had to work with . Had 3 sales managers in 12 months ! . Managers r under a lot of pressure themselves & primarily 'bean count' but are nice people. List RRP's on the quoting systems were way higher than in the market price / web price. So even using say 40% discount in some cases appeared in the eyes of the buyer as just an 20% or so discount...what a mess. The new channel team also is eating up the old 'direct' install base...it's easier for a VAR/ISV/Reseller to sell Dell kit to an exisiting 'dell house' /hardware install base than say againsts competitie HP/IBM kit. this too could be a real challenge. It's a roll of the dice with the place. The recruiter there had genuine hopes for me,despite the fact that I only lasted a year in the company & the fact that she is there 10years + in the Dublin / Cherrywood + Bray sites, she had no clue on the massive adminstrative nature of the job. Usually excellent sales representatives are crap secretaries. Join a Dell / HP / IBM reseller instead ! Had to work on Multiple systems but I beleive now it is all on Salesforce.com

2.0
Mar 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Dell is segmented into many different departments, and sometimes you get stuck with a great team and manager, and sometimes you don't. I was fortunate to have been in a good sales department when I started off, and the people around me were very supportive.

Cons

Dell is profit-driven and only cares about hitting their quarterly numbers. For such a relatively young tech company, this place is run by a bunch of middle-aged men in suits who act like their job is more important than yours. Excessively high quotas in the sales departments with few benefits or perks (no free coffee, and the cafeterias are expensive, for example).

5.0
Mar 9, 2010

Really enjoy working at Dell

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have complete work life flexibility. I am able to work from home as need and for the most part given the freedom that I want or need as long as I get my work done.

Cons

Constant change can be a drag. Right when you get everything figured out, it changes again. So a lot of time seems to be spent in flux and trying to figure out who is who and what is what.

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