Lack of Innovation and too much micro-management - Small Medium Business Account Manager Dell Technologies Employee Review

2.0
Mar 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Dell is segmented into many different departments, and sometimes you get stuck with a great team and manager, and sometimes you don't. I was fortunate to have been in a good sales department when I started off, and the people around me were very supportive.

Cons

Dell is profit-driven and only cares about hitting their quarterly numbers. For such a relatively young tech company, this place is run by a bunch of middle-aged men in suits who act like their job is more important than yours. Excessively high quotas in the sales departments with few benefits or perks (no free coffee, and the cafeterias are expensive, for example).

Explore other reviews about Dell Technologies

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits

Cons

Nothing I can think of. AI focused

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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