Deel reviews

4.4

87% would recommend to a friend

(1,971 total reviews)
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Alex Bouaziz

92% approve of CEO

84% positive business outlook

Deel has an employee rating of 4.4 out of 5 stars, based on 1,971 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Deel employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

USD compensation, but not competitive at all.

Cons

TONS: - They always wanted you to work extra hours and during weekends. - Worst environment I've ever seen. They don't care about their employees at all. Most of them are contractors, and the employer don't care about making the workspace a sane nor healthy place. Everyone is overwhelmed and violent consequently. - Leaders are not good at all. Most of them show passive-aggressive signs and don't know how to communicate with others. - Low compensation and depends on where you live, so they literally discriminate people depending on where they live. - Fake positive vibes on the all hands, which are one-way conducted by the CEO and Heads. - If you happen to get sick or need to stay in the hospital for life risk reasons, they discount you that time, which pushes you to come back asap in order to be able to keep paying for your health insurance and basic needs. - Documented information is not centralized on a single place. - Ridiculous processes for everything, which are disorganized and not updated. - QA rules among insane metric goals, both impossible to accomplish due to the lack of contact with the reality (e.g. answer questions in 5 mins when they may need hours). - Handling multiple chats at a time. Regular agents take 4 chats at the same time. - Harassment cases vertically. - Promotions without raises. They give you more tasks to handle for the same salary.

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Deel Response
3y
There is a lot of information to unpack here and I do wish you had felt comfortable to speak with your manager, HR Business Partner, department leader, or me regarding these concerns while you were at Deel. Regarding the work environment, Deel is a start up. We achieved product to market fit most significantly twelve months ago and have been moving fast to grow headcount to keep up with customer demand while also building the foundations of our business and infrastructure to include people programs, information and systems. This also means that not everyone will be successful in this environment because it requires an ownership, hustle, and demand on one's time that sometimes requires working outside of "normal" business hours. I disagree with the comment that we don't care about our people. My team and I were specifically hired to build the People foundations and have been working diligently to do that over the past six months. This takes time to influence, build and scale across 1100 people in 78 countries with 200+ managers and leaders. I appreciate your perspective that it felt like we don't care and I take that very seriously to understand the broader sentiment of our workforce, which we will be doing in a survey this latter half of the year. Our compensation philosophy is to pay based on the country of tax residence of the individual. Many companies are trying to figure this out and it's a great question for candidates to ask companies as well to ensure you understand and are aligned. A localized philosophy like ours means that we look at cost of living, cost of labor, taxes and employer costs, market pay surveys, and candidate salary expectations in each country to build out our pay range and infrastructure. Other companies may pay based on a region or other philosophy. Pay parity in each country is important to us and this means that in the country in which you reside and in your role your peers will be paid within a very narrow range of you in our pay ranges. On the compensation thread, we do increase both base pay as well as stock grants for some job profiles with any promotion. There are many more things mentioned here - communication, knowledge management, and tools - which we are working at speed to solve. Thanks again for your review.
1.0
Nov 7, 2024

Bad place to work

Recommend
CEO approval
Business Outlook

Pros

I don't see any advantages in working here, except maybe that the company is well-known because of its name.

Cons

The worst place I've worked. I worked overtime every day and on weekends. Constant changes are made, everything is chaotic, and you end up stressed. The salary you receive doesn't match the demands, the hours worked, or the problems caused by working here.

5.0
Apr 20, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to be a part of a great team, the culture and work environment is the best, you feel like you belong from day 1. As a start up you face many challenges that allow you to get involved and leave your footprint.

Cons

Long hours, but they are worth it!

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