Worst company I've worked for - Customer Support Specialist Deel Employee Review

There is a lot of information to unpack here and I do wish you had felt comfortable to speak with your manager, HR Business Partner, department leader, or me regarding these concerns while you were at Deel. Regarding the work environment, Deel is a start up. We achieved product to market fit most significantly twelve months ago and have been moving fast to grow headcount to keep up with customer demand while also building the foundations of our business and infrastructure to include people programs, information and systems. This also means that not everyone will be successful in this environment because it requires an ownership, hustle, and demand on one's time that sometimes requires working outside of "normal" business hours. I disagree with the comment that we don't care about our people. My team and I were specifically hired to build the People foundations and have been working diligently to do that over the past six months. This takes time to influence, build and scale across 1100 people in 78 countries with 200+ managers and leaders. I appreciate your perspective that it felt like we don't care and I take that very seriously to understand the broader sentiment of our workforce, which we will be doing in a survey this latter half of the year. Our compensation philosophy is to pay based on the country of tax residence of the individual. Many companies are trying to figure this out and it's a great question for candidates to ask companies as well to ensure you understand and are aligned. A localized philosophy like ours means that we look at cost of living, cost of labor, taxes and employer costs, market pay surveys, and candidate salary expectations in each country to build out our pay range and infrastructure. Other companies may pay based on a region or other philosophy. Pay parity in each country is important to us and this means that in the country in which you reside and in your role your peers will be paid within a very narrow range of you in our pay ranges. On the compensation thread, we do increase both base pay as well as stock grants for some job profiles with any promotion. There are many more things mentioned here - communication, knowledge management, and tools - which we are working at speed to solve. Thanks again for your review.