Crystal Group reviews

3.7

65% would recommend to a friend

(103 total reviews)

Tony Shields

78% approve of CEO

54% positive business outlook

Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

103 reviews
1.0
May 29, 2020

Review

Recommend
CEO approval
Business Outlook

Pros

It all depends on where you have worked before and what you are used to.

Cons

Everyone has there own opinion on matters, but this is a company like non I have worked before.

avatar
Crystal Group Response
6y
Hi and thanks for sharing your review. I take all feedback on board. There is not a lot of detail in here for me to comment on. If you would like to share any further detail offline then please feel free to email me via HR@crystallegal.com Thanks Tony CEO
5.0
Feb 7, 2020

Refreshing

Recommend
CEO approval
Business Outlook

Pros

If you want to have that "Family Oriented" workplace then Crystal is it. If you want a workplace where you want the company to guide, help and push you through tough times, tough tasks and help you with everything then Crystal is perfect. Management there is brilliant, they are supportive, caring and really positive, they are always looking to praise you and always looking to see if there is anything they can help you with. One of the most perfect thing is about management there is that they have a perfect balance of when to be your mate to have a laugh with crossed with being your TL/Manager and knowing when its time to get some work done. Their doors are always open for a chat whether it be work or personal life. Lastly they have just re-branded and helping people with their financial well-being, they want peoples perspective on the financial services to be changed into a positive and you can clearly tell that they care deeply as the amount of time, effort and creativity has gone into the marketing campaign.

Cons

Crystal is a company in transition from being one of the biggest in PPI to up and coming in the Insurance Industry. Which comes to my point of them finding a good but reliable data supplier, whilst doing this, commission can come to a minor decline but they are always looking to get the right reliable supplier

avatar
Crystal Group Response
6y
Feedback is a generous gift so thank you so much for your comments. It's great to read your positive observations; we strive to balance being a people-centric culture whilst being commercial and driving performance and results. I think your feedback is fair, very balanced and really appreciated. Wishing you lots of luck and success in your next venture, Sir! Thanks Tony CEO
5.0
Jun 6, 2019

Its a good place to be

Recommend
CEO approval
Business Outlook

Pros

I left the company last year after a period of ill health and Tony and the rest of the staff were hugely supportive , I loved my time at Crystal and the opportunities to develop and work alongside some great people . If you are thinking of applying to the company do it , if you work hard you will be developed and grow new skills

Cons

Its obviously going to be difficult throughout the changes to the PPI world , however the ethics and want to always put the customer first I am sure will mean that Tony and the SMT will steer the ship into pastures new . It may mean some changes and alterations to headcount but I hope the company flourishes and come s out the other side strong

avatar
Crystal Group Response
5y
Hi - I'm really sorry for not responding to your review sooner. Please accept my apology. It's great to hear your feedback. I hope that you've overcome your ill health and are making a great recovery. This year has been a challenge for Crystal like most businesses but we're working hard to adapt to all the changes and challenges. We're committed to 2 critical things; making sure we create a vibrant environment for our colleagues to work and ensuring we continue to work hard to improve the financial welbeing of our customers. Thanks, for your time and contribution to us. Wishing you well for the future. Tony CEO
Viewing 28 - 30 of 103 Reviews

Glassdoor has 112 Crystal Group reviews submitted anonymously by Crystal Group employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Group is right for you.