Cotopaxi reviews

3.1

44% would recommend to a friend

(136 total reviews)

Lindsay Shumlas

46% approve of CEO

44% positive business outlook

Cotopaxi has an employee rating of 3.1 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cotopaxi employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

136 reviews
2.0
Feb 27, 2025

Performative at its core

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits are affordable -Unlimited/flexible pto for salaried employees -Part time associates are paid well above minimum wage (in most cities) -Good product, fun colors -60% discount and gear allowance twice a year -Access to pro deals

Cons

-No room for growth -High turnover + multiple rounds of layoffs in 2024 -Benefits such as bucket list trip have been taken away -Sales bonus for managers and sales associates are nearly impossible to achieve -Founded by a Mormon who stepped down from CEO role to go on a mission trip in Brazil -Owned by investment firm, Bain Capital, which was founded by Mitt Romney -For above two reasons, hard to believe they’re LGBTQ friendly and not involved in the Mormon church though they try to keep that out of the day-to-day -Performative in more ways than one

avatar
Cotopaxi Response
1y
Thank you for taking the time to share your feedback. We genuinely appreciate hearing from past employees, as it always helps us grow and improve. We’re glad to hear that you found value in our benefits, flexible PTO, and the compensation provided to our part-timers. Our commitment to providing employees with Cotopaxi gear and apparel that they can use to get out and see the world will also always remain a high priority. That said, we do also acknowledge the concerns you raised. While change can be challenging, we are continuously working to improve career growth opportunities and create an environment where all employees feel supported and valued. Regarding our leadership and ownership structure, we remain dedicated to fostering an inclusive and welcoming workplace for all individuals, regardless of background. We take feedback like yours seriously and will continue to evaluate ways to enhance the employee experience at Cotopaxi. If you’d like to share any additional insights, we would be happy to connect directly.
1.0
Jun 24, 2024

Down spiral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand reputation and image is great. Good products.

Cons

Culture is completely changed after long term employees and leadership departed and new leadership came in. The company became toxic with brown nosing and pointing fingers. There’s no radical condor as employees fear to speak up.

2.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

The product and mission of the company are great. The colorful packs, the recognizable llama, and the story behind the product are such an awesome draw. Compensation is fair.

Cons

It has been a fast growing company which brings along a lot of challenges. I’ve never been a part of a company that is so centrally controlled by the C-suite that the teams underneath don’t have the autonomy and trust to execute and utilize the skillsets they were hired to bring. Over the last two years alone there has been massive turnover at the VP and Director levels in finance, sales, operations, retail and devops because those levels of leadership are extremely frustrated and micromanaged. There is a lot of finger pointing around why targets are missed. There isn’t a cohesive mindset of one team so there is a lot of putting other departments down and blaming going on (from the C-suite on down). I never thought I’d say this but this company is TOO transparent. They involve all levels of employees in decision making where they should not be included. They solicit so much feedback that it creates a negative experience because the employees get frustrated that their wants and ideas aren’t met or aren’t met in the way they want. They need to create some healthy boundaries.

Viewing 13 - 15 of 136 Reviews

Glassdoor has 150 Cotopaxi reviews submitted anonymously by Cotopaxi employees. Read employee reviews and ratings on Glassdoor to decide if Cotopaxi is right for you.