Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

44% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (277) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 651 reviews)); "The pay was good and the trainer was the best." ((in 501 reviews)); "Flexible and good work life balance" ((in 441 reviews)); "The people are great and I would very much like to work with many of them again." ((in 352 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 282 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 640 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 419 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 225 reviews)); "Most managers are just horrible managers" ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 139 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

What are the top reviewed Conduent locations?

Córdoba , Puerto Rico , Ushuaia

Conduent reviews

3.0

44% would recommend to a friend

(10,210 total reviews)

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

May 10, 2017

Lexington KY-New Circle location -- just run as fast as you can from any job offer there

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

You can wear shorts to work. The ineptitude is amusing, for a while. That's about it. Seriously. Close to fast food.

Cons

Quite simple the worst job of my life. The facility had bedbugs, mice, sometimes no running water. GET EVERYTHING IN WRITING! Pay increases promised upon certification never happened. Shift assignment process not fair. Open availability required to be hired, then sob stories allowed new employees to receive prime schedules.

1.0

Apr 30, 2017

Very Unhappy Here.

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

I have a good team

Cons

We have a dirty, old office. I'm expected to do the work of management with no compensation (I didn't even get my hire on wages until 8 months after being hired so I was making temp wages although I wasn't a temp). Conduent only contributes to your 401k ONCE a year. The benefits are awful, we only have a single medical option available which has an almost $2000 deductible. And if you're hoping to ever get assistance from Human Resources? Well, Conduent really doesn't have any. You have to call their outsourced employee services in India.

1.0

Apr 28, 2017

Huge turnover rate,highly not recommended

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Usually in call center environment the first thing you worry about is your AHT, to be honest that was the only good thing thing they didnt have AHT requirement in fact they recommended to talk to customers longer. Their was always floor walker to assist you but even they didnt know what they were doing half of the times cause they just got hired a couple of months ago.

Cons

They say they have a unique queue for training environment and production environment but nope the first live call in training you will be facing all sorts of calls. Basically taking calls on something you haven't even covered in training yet.

Viewing 187 - 189 of 10,210 Reviews

Jobs at Conduent

Benefits Call Center Representative

Remote Healthcare Call Center Representative

Remote Retirement Benefits Representative

Conduent

Conduent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lexington KY-New Circle location -- just run as fast as you can from any job offer there

Very Unhappy Here.

Huge turnover rate,highly not recommended

Jobs at Conduent

Conduent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Conduent reviews FAQs

Jobs at Conduent