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      Conduent

      Engaged Employer

      Conduent reviews

      Huge turnover rate,highly not recommended - Anonymous employee Conduent Employee Review

      1.0
      Apr 28, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Usually in call center environment the first thing you worry about is your AHT, to be honest that was the only good thing thing they didnt have AHT requirement in fact they recommended to talk to customers longer. Their was always floor walker to assist you but even they didnt know what they were doing half of the times cause they just got hired a couple of months ago.

      Cons

      They say they have a unique queue for training environment and production environment but nope the first live call in training you will be facing all sorts of calls. Basically taking calls on something you haven't even covered in training yet.

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      1.0
      Jun 18, 2026
      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home No travel to.work

      Cons

      I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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