Coloplast reviews

I work within the contact centre of Coloplast UK but it is different to your average contact centre. We take incoming calls from all walks of lives, be it be patients themselves, their families or friends, their carers or healthcare professionals. We strive to give people with intimate healthcare needs support and advice, hope and independence. That is what I love about Coloplast - We do not just process customers, we manufacture products to help make life easier, we deliver their products by obtaining the prescriptions from surgeries, we have different areas across the office that can assist people when they need it- Customer care specialists, product specialists, healthcare professional specialists to name a few. The company as a whole provides many benefits - good holiday pay, tax free savings (virgin experience days for example), private healthcare, free fruit and drinks, family fun day, end of year party and plenty more. It is not only the benefits that make it a good place to work but the employees, my colleagues. I have never met so many passionate people under one roof. I also like how we act on feedback, it has brought some positive and exciting changes.

Coloplast is an exceptional company to work for. It’s such a meaningful job, you are made to feel that you are really helping customers as the majority of them that you speak to are very appreciative. To be good at this job, it’s important that you are able to show empathy as you are speaking to customers who have intimate healthcare needs and they need a sympathetic ear when they call up to place their orders for stoma bags or catheter equipment. They pay is very good as is the bonus’s which are easily achievable if you show dedication to your job. The company is forever rewarding their staff, from £100 John Lewis gift card at Christmas for all employees to small tokens such as a Easter egg for all employees at Easter. These perks help you feel appreciated, which in turn makes you want to do the best job possible for such a outstanding company who actually care about their employees.