Exceptional company - Customer Care Advisor Coloplast Employee Review

5.0
May 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Coloplast is an exceptional company to work for. It’s such a meaningful job, you are made to feel that you are really helping customers as the majority of them that you speak to are very appreciative. To be good at this job, it’s important that you are able to show empathy as you are speaking to customers who have intimate healthcare needs and they need a sympathetic ear when they call up to place their orders for stoma bags or catheter equipment. They pay is very good as is the bonus’s which are easily achievable if you show dedication to your job. The company is forever rewarding their staff, from £100 John Lewis gift card at Christmas for all employees to small tokens such as a Easter egg for all employees at Easter. These perks help you feel appreciated, which in turn makes you want to do the best job possible for such a outstanding company who actually care about their employees.

Cons

No downsides to this company

Explore other reviews about Coloplast

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

They don’t micromanage, supervisors are always willing to help.

Cons

QA is an absolute mess, and they refuse to see the issue which affects everyone’s monthly bonus. If you value your mental health don’t work here, they will constantly talk to you about your “brand” or how you are being perceived if you speak up too much for their taste. They will ask for feedback but never address any issues. Your confidence will be tarnish when you work your butt off and your QA scores are always low, even people that are top tier and leaders within the dept can’t even get decent scores. Unless you are able to be hired by another dept, which that in itself is hard, you have nowhere to go, basically they “promote” you by doing the same job with more pay that comes with extra set of responsibilities while also having to meet your metrics because if not, no bonus.

See reviews by: Helpful|Rating|Date|All