Coach reviews

3.9

77% would recommend to a friend

(3,407 total reviews)
avatar

Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.9 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Coach gives you a strong sense of brand identity and pride in what you sell. The training around product knowledge and client experience is solid, and there are real opportunities to grow if you’re motivated and consistent. Leadership development is encouraged, and you gain valuable retail and people-management skills quickly. The team environment can be fun, fast-paced, and supportive, especially during big launches and peak seasons.

Cons

Retail hours can be demanding, especially during holidays and high-volume periods. Expectations around sales and metrics can feel intense at times, and staffing challenges can increase pressure on the floor. Work-life balance can fluctuate depending on store volume and leadership structure.

Viewing 22 - 24 of 3,407 Reviews

Glassdoor has 3,748 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.