Coach reviews

3.8

77% would recommend to a friend

(3,408 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 29, 2025

Poor work life balance

Recommend
CEO approval
Business Outlook

Pros

Great brand, attractive products, profitable business and many passionate, talented people to work with. Had some good training opportunities.

Cons

Very aggressive. Little flexibility for working. Little interests in CSR as a company. HR was not structured. Especially the Director level.

1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Organized & let employees get paid time to volunteer.

Cons

Items arrived overpacked to a hilarious degree (literally have each zipper taped with foam, and doubling down on exterior packaging even more)...but the weird part is that we had to COMPLETELY remove the packaging as soon as items arrived and before putting them away & squeezing items into racks, so customers never even see the "benefits" of all the waste. Literally had to hold back snorting whenever someone wanted a "fresh" bag from the back. Strict dress code considering they don't give you any allowance for one (even for someone who spent MOST of the time in the back climbing ladders & reorganizing product).

Viewing 76 - 78 of 3,408 Reviews

Glassdoor has 3,749 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.